Privacy Policy

Last updated: May 2025

Ernest Air Cooling is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

• Information you provide via contact forms (name, email, phone number)
• Details relating to enquiries or service requests
• Anonymous usage data for analytics and performance monitoring

2. How We Use Your Information

• To respond to enquiries and provide quotations or services
• To arrange site visits or consultations
• To meet legal or contractual obligations

3. Cookies & Analytics

We use cookies and third-party analytics tools such as Google Analytics to understand how visitors use our website. This data is anonymised and used solely to improve site performance.

4. Data Storage & Security

We take appropriate measures to protect your data. We only retain personal information for as long as necessary to respond to enquiries and provide services, or as required by law.

5. Your Rights

You may request access to, correction of, or deletion of your personal data. To make a request, please contact us using the details below.

6. Contact

If you have any questions about this privacy policy, please contact:
tim@ernest-aircooling.co.uk