Maintenance & Repair Services
Professional servicing for all air conditioning brands across Sussex
Platinum Service
Our most elite care plan, designed for high-end residential and commercial clients who require maximum performance and coverage. This service ensures top-tier reliability for your systems.
- Bi-annual full-service visits
- Priority scheduling and diagnostics
- Ten-year system warranty (on new installs by us)
- £200 per annum with multi-unit discounts
The Platinum Service offers the highest level of care and attention. Enjoy peace of mind knowing your system is in the best hands, with exclusive benefits designed to keep your systems running at peak performance year after year.
Gold Service
The Gold Service is the perfect balance of affordability and high performance, ideal for residential systems or light commercial use. Offering great value with top-level care for your system.
- One scheduled annual maintenance visit
- Five-year guarantee on system and workmanship (for new installs)
- Proactive checks to prevent future issues
- £95 per annum — great value protection
Protect your system with minimal investment and enjoy worry-free service year after year.
Ensure that your system remains in excellent condition.
Silver Service
A reliable maintenance plan offering essential care at a budget-friendly price. Ideal for single-room units or occasional-use systems.
- One maintenance visit annually
- Three-year warranty on new installs (manufacturer faults)
- Simple protection without complexity
- Only £75 per year
Rusty Tin Service
Our tongue-in-cheek budget option — perfect for those who only need minimal care or are on a tight budget.
- Engineer on-site for "maybe 15 minutes"
- "Guaranteed to need a new system after two years"
- £45 per annum
- Included this offer to match our competitors!
Manufacturers We Service
We maintain systems from all leading brands including:
Schedule Your Maintenance Service
Regular maintenance is the key to trouble-free operation and extended system life. Contact Ernest Air Cooling today to schedule a service visit or request a custom maintenance plan.
Get a Free Maintenance Quote TodayTheMaintenance Checklist carried out on every visit
System Performance
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Measure temperature differential across system
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Check refrigerant pressure levels
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Assess airflow efficiency and distribution
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Verify thermostat functionality
Indoor Unit Service
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Clean or replace air filters
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Wipe down coil housing to remove any dust or build-up
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Apply approved evaporator cleaner
Indoor Unit Service (cont.)
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Clean indoor unit facia and vents
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Check drain pan for blockages or standing water
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Inspect and clear condensate drain
Outdoor Unit Service
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Clean condenser using approved solution
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Remove debris from outdoor unit
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Inspect fan motor condition
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Check outdoor unit for vibration or rattling during operation
System Checks
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Clean outdoor unit facia
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Detect potential refrigerant leaks
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Tighten electrical connections
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Inspect insulation on exposed pipes
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Secure all mechanical fittings
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Test system in heating, cooling, and fan modes
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Test remote control for responsiveness
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Assess noise output during operation
Related Services
How often should I clean or replace filters on my ventilation and MVHR systems?
We recommend inspecting and cleaning pre-filters monthly and replacing them every 3–6 months. Fine filters should be changed every 6–12 months depending on indoor air quality and system usage.
During high pollen or dust seasons, check filters more frequently to maintain optimal airflow and ensure consistent performance and energy efficiency.
What maintenance tasks can I safely do myself?
There are several simple tasks you can do between professional visits to keep your system running efficiently:
- Dust and vacuum external grilles and registers
- Clean or swap out washable filters
- Check condensate drain-pipes for blockages
- Ensure vents and ducts are unobstructed
These tasks help extend system life and prevent small issues from becoming major repairs.
What's included in a full MVHR service?
Our full MVHR service covers all critical components to ensure peak performance:
- Heat-exchanger core cleaning
- Filter replacement (pre and fine)
- Ductwork sanitisation via service panels
- Flow-rate testing and air balancing
- Sensor and controls calibration
You'll receive a detailed service report and assurance that your system is running optimally.
How do I know if my ventilation system needs professional servicing?
Warning signs include poor airflow, unusual odours, visible dirt in ducts, or increased energy bills. You may also notice increased humidity or condensation.
If your system hasn’t been serviced in over a year, it's time to schedule a check-up. Regular servicing keeps performance high and air quality healthy.
Benefits of Regular Maintenance
Up to 15% energy savings on cooling costs
Extended system lifespan by up to 40%
Improved indoor air quality and health
Reduced risk of costly emergency repairs
Our Maintenance Plans
We offer tailored maintenance plans to suit different needs and budgets, all performed by our Refcom certified engineers:
Standard Service
- Annual maintenance visit
- Full 20-point system inspection
- Filter cleaning/replacement
- Performance checks
- Service certificate for F-Gas compliance
- 10% discount on any repairs
Premium Care
- Bi-annual maintenance visits
- Priority emergency call-outs
- Parts and labor discounts (20%)
- Extended warranty options
- Free telephone technical support
- System performance optimization
Why Choose Our Maintenance Service?
Certified engineers with 20+ years experience
Brand-specific knowledge and training
Fully stocked vans for immediate repairs